Contact Us
Random House
20 Vauxhall Bridge Road
London SW1V 2SA
+44 (0)20 7840 8400
+44 (0)20 7840 8778 fax
Nearest Tube: Pimlico
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| SALES | ||
| UK | 020 7840 8400 | 020 7931 0594 |
| International | 020 7840 8855 | 020 7840 8408 |
The following are contact details for Random House Account customers and for the international offices:
UK and International Trade Customers
TBS:
Colchester Road, Frating Green, Colchester, Essex, CO7 7DW.
Trade Orders: Tel: 01206 255678, Fax: 01206255930
Email : Intsalestmp@randomhouse.co.uk
Trade customers can query their order status and title availability with TBS and Grantham through PubEasy
| Random House, Inc. www.randomhouse.com 1745 Broadway New York, NY 10019 +1(212) 782-9000 +1(212) 572-8700 fax |
Random House Australia Pty Limited www.randomhouse.com.au Level 3 100 Pacific Highway North Sydney Australia +61-2-9954-9966 +61-2-9954-4562 fax |
| Random House New Zealand Limited www.randomhouse.co.nz Karen Ferns 18 Poland Road Glenfield, Auckland 10 New Zealand +64-9-444-7197 +64-9-444-7524 fax +64-9-443-2433 fax |
Hong Kong, Taiwan, South Korea Stanson Yeung Random House 20 Vauxhall Bridge Road London SW1V 2SA +44-207-840 8400 |
| Japan Akiko Iwamoto Random House 20 Vauxhall Bridge Road London SW1V 2SA +44-207-840 8400 +44-207-233-8791 fax |
Random House of Canada Ltd www.randomhouse.ca 2775 Matheson Blvd. East Mississauga Ontario, L4W 4P7 Canada +1(905) 624-0672 +1(905) 624-6217 fax |
| South Africa www.umuzi-randomhouse.co.za mail@randomhouse.co.za Random House South Africa Pty Ltd. Isle of Houghton Corner Boundary Road & Carse O’Gowrie Houghton 2198 South Africa Postal address: PO Box 2002 Houghton 2041 +2711-484 3538 +2711-484 6180 fax |
India |
Editorial
Send an email to editorial if:
- You have spotted a typographical error in one of our publications
- You believe facts in one of our publications are inaccurate
DO NOT send an email to editorial:
- To submit a manuscript. Click here for more details on how to submit a manuscript.
- To complain if a book is faulty. Click here for more details.
Please choose from one of the following imprints. Please check that you know the correct imprint before sending an email:
Marketing & Publicity
Send an email to Marketing & Publicity if:
- You are a member of the trade press or an academic institution & require information on a forthcoming title or author.
- You are a member of the trade press or an academic institution & wish to contact an author about an event.
- You want to request a review copy of a book.
- You are an academic organisation & want to request a reading copy of a book.
- You want to request a copy of our catalogue.
DO NOT send an email to Marketing & Publicity if:
- You are a member of the public and wish to contact an author. Please note that we are not able to provide personal details of any of our authors under any circumstances. Please click here for details on how to send a letter to an author.
Please choose from one of the following imprints. Please check that you know the correct imprint before sending an email:
Non-UK Visitors Only: Click here for all Adult Imprints
Non-UK Visitors Only: Click here for all Children's Imprints
Sales
Send an email to Sales if:
- You have a faulty copy of a book & wish to return it. Please refer to our FAQ first for more guidance. Please note that if you are based outside the UK, you should choose the international sales contacts.
- You want to find out when a title is published.
- You want to find out if we have stock of a title.
- You are a bookshop and want to set up a trade account.
DO NOT send an email to Sales to:
- Find out when an author is on tour. Click here to access our Author Events listing.
- Buy one of our books. Click here for more information on buying our books.
Please choose from one of the following imprints. Please check that you know the correct imprint before sending an email:
Non-UK Visitors Only: Click here for all Adult Imprints
Non-UK Visitors Only: Click here for all Children's Imprints
Permissions
Send an email to Permissions if:
- You would like to use some material from one of our publications either in written form or electronically. Please click here for more information about Permissions requests.
DO NOT send an email to Permissions if:
- You want to enquire if foreign or subsidiary rights are available in one of our titles. Please see below for more information on Rights Requests.
Please click here to send an email to Permissions for all Adult and Children's imprints
Rights
Send an email to Rights if:
- You want to enquire if foreign or subsidiary rights are available in one of our titles.
- You want to enquire about TV, film and theatre rights.
- You want to establish if a title has already been translated into a foreign language.
DO NOT send an email to Rights if:
- You require permission to quote material from one of our titles in your publication or website. Please refer to our Permissions Page for full details.
- Your enquiry relates to a Random House Inc title. Always check whether the title in question was first published in the U.S. or the U.K. If it was first published in the U.S. please call the Random House general information number in New York at 212/782-9000 and request to be connected to the subsidiary rights department of the specific imprint. Please do not email us as we will be unable to assist you.
Important Notes:
1. When submitting an enquiry always provide the title of the book, name of author and the imprint under which the title was first published.
2. Please ensure your enquiry is directed to the specific contact address as listed below. This will ensure your enquiry is dealt with quickly
3. You can find the Random House Children's Books rights guide here.
Design
Send an email to Design if:
- You have a general design enquiry about one of our titles or imprints
DO NOT send an email to Design if:
- You want to submit your portfolio. Please refer to the FAQ pages for more information on submitting your portfolio. Please do not email your samples to us as we are unable to handle submissions in this format.
To send an email click here for all Adult Imprints
To send an email click here for all Children's Imprints
Production
Send an email to Production if:
- You are a printer or have an enquiry directly relating to the print and production process
DO NOT send an email to Production:
- To complain if a book is faulty
- To submit a book proposal
- with any publication enquiries
To send an email to Production click here
Human Resources
Send an email to Human Resources if:
- You want to enquire about proof reading
- You want to apply for a work experience placement at Random House
DO NOT send an email to Human Resources if:
- You want to apply for a current vacancy at Random House
- You wish to contact an author. Please note that we are not able to provide personal details of any of our authors under any circumstances.
Website Production
Send an email to Website Production if:
- You have an enquiry about this website
Warehouse & Distribution
The order processing and distribution of Random House UK books to trade customers in the UK and worldwide, is being handled by specialist book distributor The Book Service Limited, who are based at Colchester Road, Frating Green, Colchester, Essex, CO7 7DW.
Click here for a copy of our warehouse’s Goods In Specification or Binders Pack Bar Code Label if:
- You are a printer and you are making a delivery on behalf of Random House to our distributor The Book Service Limited.
Click here for more details on book ordering if:
- You are a trade customer and you want to place an order for Random House titles (NB: if you are a new customer, please click here for a copy of our New Account Application Form and our Terms & Conditions of Sale).
Click here for more details on returns handling if:
- You are a trade customer and you want to know how your returns are being processed at The Book Service’s returns facility in Manningtree, under either the normal or the IRI returns system.
Click here to email our Random House Distribution Division if:
- You are a trade customer and you have an enquiry directly relating to the distribution services offered by The Book Service Limited.
If you have an enquiry of a more general nature, that is not covered by any of the categories above: please click here to send an email to general enquiries. This email link should be used only as a last resort as it is may take much longer for it to reach the intended personnel.
In order to receive a speedy reply we would suggest you provide details of authors, titles of any books and the imprint(s) under which they are published.